Distribution and service
The Volvo Group is present in more than 190 markets and sells over 300,000 trucks, buses, construction equipment machines and engines every year through both wholly-owned and independent dealerships. Net sales amounted to SEK 303.6 billion in 2012 and selling expenses amounted to SEK 7.5 billion.
The Volvo Group products are sold under different brands, and each brand focuses on different industries and market segments. Some brands are sold globally, while others are marketed in specific regions of the world.
Over the last decade the Volvo Group has significantly strengthened its position outside the traditionally large markets of Western Europe and North America through acquisitions, primarily in Asia, and by the expansion of the distribution and service networks in for instance Eastern Europe and South America. In 2000, the markets outside of Western Europe and North America accounted for 12 percent of Group sales. In 2012 that share had grown to 47 percent.
The Volvo Group’s customers are professionals dependent on reliable products and 24/7 support if something happens. To support the Group’s customers, an extensive network of dealerships and workshops are available along the main roads. These are both Group owned and independent dealers.