However, high-quality buses are not sufficient. Customers need a strong support in the aftermarket. This applies to telematics, which assists customers in controlling traffic, conducting follow-ups of fuel consumption, for example, and in planning service. Volvo Buses’ telematic system, ITS4mobility, is one of the world’s best and a third step, Vehicle Management, was introduced during the year. This means that customers are able to remotely read all signals from the buses’ control system and thus plan future service measures, resulting in reduced costs.